As the region's only Level I Trauma center, Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, and AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW's School of Medicine. The UW is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. Harborview Medical Center has an outstanding opportunity for a full-time variable shift Campus Security Officer - Dispatch Focus. Duties will focus specifically in the Dispatch Center. Employees will receive, screen, and prioritize emergency and non-emergency telephone calls, and route calls to appropriate departments and services. Maintain computer-generated and/or handwritten logs as applicable. Monitor campus fire alarms system, campus panic alarms, medical gas, and closed circuit television systems. Operate communications equipment, monitor alarms and other security systems, and complete reports using a computer. The focus of the Campus Security Officer position is to help ensure a secure environment for patients, staff, and visitors that promote the healing and teaching mission of Harborview Medical Center. The Security Services team has a key role in maintaining a healing environment in a manner that is consistent with UW Medicine Patients Are First Service Culture Guidelines. Security Officers provide assistance and problem resolution for patients, staff, and visitors. As an employee you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please view this page.Minimum Qualifications:High School graduation or equivalent; no previous felony convictions;medical center security or emergency response call center (dispatch) experience. Must be able to type 35wpm and possess good oral and written communication skills. Ability to multi-task while answering calls. Must be able to speak English clearly and distinctly at all times despite extreme stress. Additional Departmental Requirements: Excellent customer service skills Must be able to use repetitive motor skills Ability to communicate effectively with members of the public, staff and outside government and private entities in a wide range of situations is required.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.