The Financial Aid Coordinator is responsible for ensuring quality customer service and delivery of student aid to prospective and current students and assuring compliance within federal, state, and institutional guidelines. This position assists in the daily management of the Ellucian/Colleague financial aid system. The Financial Aid Coordinator is responsible for a wide range of duties in support of undergraduate and graduate students and their financial aid needs. Major responsibilities include processing of Financial Aid packages and assisting with the preparation and dissemination of financial aid information. This position involves a great deal of communication with students and parents.
Bachelor’s degree plus two years of related experience or equivalent combination of education and experience.
Working knowledge of Title IV programs and federal and state regulations.
Knowledge of integrated financial aid systems, Ellucian/Colleague preferred.
Proficient with Microsoft Office.
Must be organized, detail oriented,
Ability to multi-task and work independently.
Accuracy and attention to detail are imperative.
Ability to collaborate with others and exercise sensitivity to matters of confidentiality.
Excellent communication and presentation skills.
Commitment to student service.
Ability to work evenings and weekends as needed.
Ability to travel between campuses as needed.
Assist with processing on a regular basis, of financial aid data (imports, exports, communications, etc.
Generate Missing Information Letters/Emails and revised Award Letters
Ensure revised Award Letters are printed to scanning
Report daily/weekly numbers to AVP of Financial Aid
Update online financial aid forms for students
Assist in the generation of reports essential to the operation of the financial aid office and the University (Ellucian/Colleague, Informer, etc)
Coordinate all mailings for the financial aid office
Process unlinked (Institutional Student Information Reports) ISIRs in coordination with the Admissions Office
Provide training to staff and end users as required
Participate in student recruitment, outreach, and retention programs
Assist in funds reconciliation
Stay current of federal Title IV regulations
Create a workflow for various processes and procedures within the Financial Aid Office
Coordinate the Net Price Calculator upgrades
Maintain inventory of all financial aid publications, printed materials, and office supplies
As Maryland's third-largest independent university, Stevenson serves more than 4,400 students pursuing bachelor's, master's, and adult undergraduate degrees in the classroom and online. Founded in 1947 as Villa Julie College, the University is committed to providing a career-focused education and to offering programs that ensure our students' success in an increasingly dynamic job market.
The University imbues its emphasis on career throughout the educational experience, from coursework to experiential learning. In addition to providing students with a quality liberal arts education, the University also stays true to its tagline, "Imagine Your Future. Design Your Career." Stevenson graduates gain the knowledge and skills that they can apply to not just their first job or graduate course but also carry with them throughout their lives. This promise is made explicit through the Career ArchitectureSM model, which carefully mentors students through a process of learning who they are within a framework of theory, practice, and mentoring. Stevenson has historically high job and graduate school placement rates for its students, helping them find success by starting their careers or by ...entering graduate school for continuing their education. In 2013, the Maryland Career Development Association (MCDA) recognized the impact of the Career Architecture process by awarding Stevenson with its annual MCDA Organizational Career Planning Award. This award recognizes an institution that has developed an excellent program for career development within the organization.