IT Services (ITS) at Iowa State is seeking applicants for an Endpoint Systems Administrator I or II. This position is responsible for compliance and security, inventory management, administration, and support for the multitude of devices at ISU. This is accomplished through implementation, administration, configuration, monitoring, reporting, securing, and support. The successful candidate will have experience managing Windows and Apple devices using Systems Center Configuration Manager (SCCM), Jamf Pro, and other technologies. The successful candidate will also have experience with inventory management and securing endpoint systems.
This position may be filled at a higher level. In addition to the aforementioned responsibilities, the higher level role will help manage endpoint responsibilities and work closely with technology partners across campus to strategize and implement endpoint technologies and initiatives.
The Endpoint Technologies team manages endpoint systems for local and enterprise systems across Iowa State used by faculty, staff, and students. The Endpoint Technologies team partners with IT professionals from around campus to provide specialized IT resources to ISU's academic and business units.
The ideal candidate will have a passion for Windows and Apple platforms, possess strong and effective verbal and written communication skills, creatively solve problems, have experience with securing endpoint devices, and work successfully within the team and campus community.
Required Education and Experience:
Bachelor’s degree and 2 years of related experience; OR a Master’s degree and related experience.
Preferred Education and Experience:
Experience with the ITIL framework
Experience with ServiceNow
Experience with Microsoft SCCM and/or JamfPro
Experience with endpoint management tools such in an enterprise environment
Experience with Active Directory and Group Policy Management (GPOs)
Experience with Endpoint Security (PC, Mac, Printers, other)
Iowa State University is classified as a Carnegie Foundation Doctoral/Research University-Extensive, a member of the Association of American Universities (AAU), and ranked by U.S. News and World Report as one of the top public universities in the nation. Over 36,000 students are enrolled and served by over 6,200 faculty and staff (see www.iastate.edu). Ames, Iowa is a progressive community of 60,000, located approximately 30 minutes north of Des Moines, and recently voted the best college town in the nation (see www.visitames.com).
Iowa State University is an equal opportunity employer committed to excellence through diversity and strongly encourages applications from all qualified applicants, including women, underrepresented minorities, and veterans. ISU is responsive to the needs of dual career couples, is dedicated to work-life balance through an array of policies, and is an NSF ADVANCE institution.
Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status and will not be discriminated against.