First Review Deadline: This position will remain open until filled. Applications will be reviewed beginning February 27, 2019.
General Summary and Job Description: The mission of the Coyote PLUS Programs (CPP) is to foster student success and educational equity, creating collaborative peer-to-peer communities, and providing resources and spaces for impactful learning. The student-mentoring program is one of three peer-to-peer academic success programs within the department.
The Student Success Coordinator (SSP II) is responsible for the overall implementation and coordination of the second year student-mentoring program.
Develops, coordinates, and oversees programming that facilitates a successful second year experience;
Utilizes student development theory and program evaluations to facilitate efforts across the university to increase retention and student success rates of sophomores and second year transfer students;
Assists with the coordination and implementation of programs and activities offered through CPP;
Assists with the development of department initiatives; and create and deliver developmental programs for students;
Hires, trains, supervises, develops and evaluates peer mentors;
Establishes and maintains collaborative relationships with academic departments, faculty, staff, and students to promote the second year mentoring program to encourage student participation;
Serves as the primary contact and resource for peer leaders and supports all aspects of the second year mentoring program;
Reports to the Director of Peer Led Academic Success in Undergraduate Studies;
Works closely with the director and other campus constituents to identify innovative models of peer mentor programming that best meets the changing needs of CSUSB students;
Provides academic advising for at-risk students, including those on probation and subject to dismissal using various academic advising theories/models;
Serves as overall coordinator of the Student Mentoring Program for second year students by recruiting, hiring, and training Peer Mentors; assisting with compilation and on-going revision of peer mentor training content and support materials; and planning and facilitating periodic group meetings and learning communities for peer mentors;
Responsible for the professional development of peer mentors by conducting observations and providing feedback, setting goals, and creating professional development plans and opportunities;
Serves as a mentor to peer mentors and second year students by acting as a resource and advocate - advises, counsels, and educates students;
Responsible for program design, data collection and analysis, and program assessment;
Promotes the second year student-mentoring program to ensure ongoing funding, participation, and student success. Assists with marketing by collaborating with the undergraduate studies marketing team and Director of Peer Led Academic Success;
Works with the Director of Peer Led Academic Success to oversee the program budget;
Works independently and collaboratively to plan events, conduct presentations, host workshops, participate in orientation and more;
Remains current regarding trends and developments in higher education, student development theory, high-impact practices related to transition and student success, and student mentoring programs;
Remains competent and current through self-directed professional reading, the development of professional contacts with colleagues, attendance at professional development courses/conferences, and trainings, as directed, by the Director.
Represents the interests of Coyote PLUS Programs and will perform additional duties as assigned by the Director, including but not limited to Service on various university committees/task forces;
Some travel with some evenings and weekends required;
Other related duties as assigned.
Education & Experience:
Bachelor's degree from an accredited university in Higher Education, Counseling, Psychology, Social Work, or a related field.
A minimum of three (3) years of professional experience in providing direct services to students in a higher education environment and/or at least three (3) years working in a student learning center, academic success center, or an academic advising center. A Master's degree from an accredited university may be substituted for up to two years of experience.
A Master's degree is highly preferred.
Knowledge, Skills & Abilities:
Demonstrated multicultural/cross-cultural competency and commitment to promoting and enhancing diversity.
Knowledge and experience in second year student success/mentoring, academic advising, retention models, policies, procedures and practices of programming.
Experience with event program planning and design in a higher education setting, including designing, marketing, implementing, and assessing impact.
Ability to translate student development, leadership theory, and research into practice.
Experience fostering and maintaining effective relationships and ability to work collaboratively across organizational lines and coordinate the efforts of multiple areas is essential.
Must be able to exercise professional judgment and discretion, making decisions on a regular basis that impact student success, the department, and the institution.
Public speaking skills and effective communication to large groups.
Ability to communicate effectively, both verbally and in writing.
Requirements & Additional Information:
Please attach your cover letter and resume to your online application.
The tentative date for the campus interview is Friday, March 8, 2019. Candidates invited to participate will be notified via e-mail.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.