Summary: The mission of this position is to develop, implement, and evaluate a comprehensive, innovative student affairs program focused on student engagement in out-of-class experiences for the purpose of student learning and development. This full-time, 12-month position serves on the senior leadership team within the Division of Student Life and reports to the Vice President of Student Affairs / Dean of Students.
This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and is not eligible to earn overtime pay for hours worked above 40 in a single work week.
Essential Duties and Responsibilities include:
Serve as a senior member of the leadership team for the Vice President of Student Affairs / Dean of Students staff within the Division of Student Life
Effectively supervise a staff of full and part-time professionals, providing balanced, regular performance and development feedback
Provide leadership to the Department of Student Engagement including overseeing the budget, developing a strategic plan, and managing the day-to-day activities of a comprehensive student activities and campus recreation program
Oversee new student orientation activities, including ROAR and Welcome Week
Provide a comprehensive out-of-class experience for students including clubs and organizations, Fraternity & Sorority Life, leadership development programs, weekend programs, intramurals and outdoor experiences
Work collaboratively with Athletics to provide oversight and leadership on Levine Center front desk, Fitness Center, and student recreation facilities
Serve as an advisor to Student Government Association and the student programming board (Campus Union Board)
Develop, implement and evaluate an engaging Family Weekend program that serves the needs of both students and their families
Provide on-going leadership around Queens’ cherished campus traditions, including Boar’s Head Banquet, Casino Night, Exam Break Breakfast, Student Life Awards, etc.
Consistently serve as an advocate for diversity and cross-cultural understanding to create a welcoming campus to all students
Secondary Duties and Responsibilities:
Assist students and other guests who visit the office
Serve on committees and task forces with faculty, staff, and students
Other duties and special projects may be assigned to meet department and university needs.
Experience, Knowledge and Skills Required:
Master’s Degree with 4-6 years-experience preferred but additional experience may substitute
Previous supervisory experience preferred
Familiarity with student development theory its application to traditional college-age students
Track record of promoting and celebrating diversity, equity and inclusion in a college setting.
Solid problem-solving skills and the ability to analyze components and arrive at a logical course of action while knowing when to ask for assistance or direction.
Excellent organization and follow-up / follow-through skills to ensure completion of assignments within established timeframes.
Strong computer skills (Microsoft Office, Word, and Excel) and ability to quickly learn and apply knowledge to improve procedures and processes.
Proven attention to detail, accuracy, and timeliness.
Ability to thrive in a fast-paced environment and to effectively prioritize assignments to meet established deadlines.
Excellent interpersonal skills and experience interacting with multiple constituencies (faculty, staff, candidates).
Strong written and verbal communication skills and a gift for identifying information that should be escalated immediately.
Ability to remain calm and resourceful in stressful situations.
Ability to work effectively independently and as a member of a team.
Ability to use absolute discretion when dealing with sensitive, confidential materials; familiarity with HIPPA/FERPA a plus.
Physical Requirements (with or without reasonable accommodation)
Visual Abilities: Read reports, create presentations and use a computer system – 75?100% of the time
Hearing: Hear well enough to communicate with co?workers, vendors and students – 75?100% of the time.
Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems – 75?100% of the time.
Mobility: Kneel for physical inspection of storage areas; Open files and operate office machines; move between departments and attend meetings across campus – 75?100% of the time.
Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly – 75?100% of the time.
Lifting, Pulling, Pushing: Exert up to 30 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects – 50?75% of the time.
Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions – 75?100% of the time.
Work requires early morning, late night and weekends to carry out key responsibilities of the role.
Work in office environment, fitness center and outdoors involving contact with students, faculty, staff, service providers and vendors.
Work has deadlines, multiple interruptions, high volume and may be stressful at times.
The above description is not intended to be an all-inclusive list of the duties and responsibilities of this positions, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended to describe the general nature of this position.
Nestled in a historic tree-filled neighborhood just minutes from Uptown Charlotte, Queens has provided students with transformational experiences for more than 160 years.
A private, co-ed, masters-level university, Queens serves undergrad and graduate students in academic programs across the liberal arts and sciences as well as the professional fields of business, communication, nursing, health and education. All degree programs are grounded in a liberal arts core to help students hone their critical thinking, problem solving and communication skills.
With a 10:1 student-faculty ratio, the university is known for its student-centered mentality, welcoming southern hospitality and talented and caring faculty. Queens fosters student success through an intimate learning environment and excellence in teaching.
In keeping with its Presbyterian heritage, responsibility and service to society are critical components of Queens' culture, as expressed in its motto "Not to be served, but to serve."
Queens emphasizes active, collaborative learning with a focus on a 21st century global curriculum that takes students beyond the classroom and into the Charlotte community and the world... at large. With the city of Charlotte as an extended campus, students have the opportunity to launch into abundant internships, community service and academic partnerships. Undergraduate students must complete at least two internships. In addition, the majority of Queens' undergraduates study internationally in hundreds of countries via faculty-led study tours, international internships, language-immersion programs and semester exchange opportunities.
By graduation, students have obtained a comprehensive education grounded in the liberal arts and filled with opportunities to ready them for successful careers and meaningful lives.