Full Time; Career Starting Salary Range: $21.90-$23.37/Hourly. Salary commensurate with qualifications and experience.
UC Santa Cruz strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened & productive environment.
Under supervision of the Operations Manager, the incumbent will work at the Service Center counter at University Extension (Santa Clara) providing exceptional customer service and a positive first impression for Extension students and instructors. Incumbent will have responsibility to know the mission of UC Santa Cruz Extension and be able to answer questions regarding Extension courses / programs and where to find specific information regarding those courses and programs. The incumbent will perform a wide range of clerical duties and be responsible for opening the building in the morning and ensuring everything is prepared for daily, upcoming classes.
Worksite location is Santa Clara.
Strong customer service skills, including pleasant and professional telephone and reception desk demeanor.
Demonstrated ability to communicate clearly, concisely and accurately when giving information to both external clients and internal staff.
Interpersonal and communication skills sufficient to interact effectively and sensitively with diverse groups of individuals and to resolve conflicts with tact and sensitivity.
Skills sufficient to successfully manage a Service Center counter.
Ability to make sound judgments and decisions independently.
Position is open until filled. Initial Review Date: 04-22-2019
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site @https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
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