Job Requisition Number: 26203. UC Berkeley is committed to creating and maintaining a community dedicated to the advancement, application and transmission of knowledge and creative endeavors through academic excellence, where all individuals who participate in University programs and activities can work and learn together in an atmosphere free of discrimination, harassment, exploitation, or intimidation. The Office for the Prevention of Harassment and Discrimination (OPHD) is responsible for ensuring the University provides an environment for faculty, staff, and students that is free from discrimination, harassment, and sexual violence. OPHD takes reports alleging discrimination and harassment on the basis of categories including race, color, national origin, gender, age, sexual orientation/identity, including allegations of sexual harassment and sexual violence.
The Complaint Resolution Officer, Office for the Prevention of Harassment and Discrimination (OPHD) is responsible for ensuring the University provides an environment for students, faculty and staff that is free from discrimination, harassment and hostile environments based protected categories outlined in state, federal and university non- discrimination statutes and policies, including sex, gender, sexual orientation/identity, race, color, national origin, religion, age etc. The Complaint Resolution Officer is responsible for implementing the UC Policy on Sexual Violence and Sexual Harassment and Complaint Resolution Procedures for faculty, staff and students, the UC Nondiscrimination Policies applicable for faculty, staff and students, the campus and the Berkeley campus Policy on Conflicts of Interest Arising Out of Consensual Relationships.
•Assesses new complaints of potential policy violation and formulates response based on intake results, procured documentation and similar, historical patterns.
•Conduct moderate to high-level, confidential investigations involving UCB staff, academic appointees, students, other community members and applicants; produce summary of findings reports of complaints brought forward by students, faculty or staff under the UC Sexual Violence and Sexual Harassment Policy and Procedures and other applicable nondiscrimination policies. Consult with adjudication review bodies, Chancellor’s designate reviewers, and participate in disciplinary hearing processes as appropriate. Act as a liaison in joint investigations with other location resources. Participate in litigation processes as appropriate, e.g., consultations with litigation defense teams and deposition or court testimony.
•In addition to conducting investigations, assess the need or opportunity for alternative resolution strategies to resolve complaints of discrimination and harassment. Consult with Associate Director and/or senior complaint resolution officers for guidance when necessary. These cases involve the same experience and judgment with regard to risk management, advanced knowledge of applicable policies and laws, attention to detailed communication and documentation, and advanced communication skills as that required for formal investigations with policy findings. Alternative resolutions are often delicate and complex processes requiring careful planning and monitoring. Implements courses of action according to established policies and procedures.
•Conducts policy research and assists in the development of projects focus on compliance with UC nondiscrimination policies and/or Title IX, Title IV or Title VII, or the intersections of law and policy
•Keeps abreast of best practices in advanced investigation techniques. Participates in professional development to maintain and enhance technical and subject matter expertise.
•Participates in campus committees and workgroups addressing policies, complaint response systems, and educational programs.•Bachelor's degree in related area and/or equivalent experience/training •Minimum 3 of years’ experience in conducting complex workplace and/or student investigations. •Advanced knowledge of higher education processes, protocols and procedures or experience with a similarly complex organization. •Intermediate to advanced knowledge of common campus-specific computer applications, or equivalent experience. •Strong analytical/problem-solving skills. •Strong communication and interpersonal skills to communicate effectively, both verbally and in writing. Proven ability to present investigation findings and make recommendations in a clear, concise manner both in writing and verbally. •Ability to multi-task with demanding timeframes. •Ability to use discretion and maintain confidentiality. •Broad knowledge in the following areas: campus or organizational Title IX policies and procedures; nondiscrimination policies; relevant employment policies and disciplinary procedures for staff or academic employees, and/or students; applicable federal and state regulations and guidance in a large higher education environment or comparable-sized organization. •Experience conducting sensitive interviews with complainants, respondents and witnesses in cases with emotionally charged fact patterns. •Strong interpersonal skills and ability to collaborate effectively with diverse groups. Skills in coalescing viewpoints and facilitating outcomes in group settings.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.