Research - Laboratory/Non-Laboratory, Staff/Administrative
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a "Great College to Work For" for five consecutive years. Biostatistics has an outstanding opportunity for a Senior Computer Specialist. The Senior Computer Specialist provides hardware and software support to department faculty, staff and students and assists with system administration duties. In addition, the individual writes documentation and helps automate system administration tasks using one of several scripting and/or programming languages. The individual carries out the supervisor's system administration and hardware/software support duties when the supervisor is unavailable.Incumbent must be reachable in emergency situations, and able to travel to campus during non-work hours in such situations.Duties:Analyze computing tools and systems to identify unmet or undermet needs. Research options (configurations, software, hardware, training) to optimize the department's computing environment. With direction from the IT Director and guidance from senior IT staff collaborate with faculty Computing Committee to develop department-wide resources and infrastructure needs.Analyze departmental computing usage. Develop methods to monitor demand, volume, crashes, wait-times, and other data. Identify improvements and solutions based on thorough research. Implement improvements and solutions with direction from the IT Director and guidance from senior IT staff.Provide software and hardware support to faculty, staff and students including installation, configuration and guidance on use. Provide training to other IT staff as well as students, staff, and faculty to help maximize productivity and reduce down-time.Installation, deployment, maintenance and administration of computing hardware, operating systems, and system software; system-administration process automation with direction from the IT Director and guidance from senior IT staff Analyze current installation processes to identify process limitations, alternative methods and support improvements.Document hardware and software installation, updates, and maintenance. Develop end- user documentation for department systems and software.As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.Required*Bachelor's Degree in Mathematics, Science or Engineering. Experience may substitute for field.*At least two years experience in a full-time IT position in a science or engineering setting with a demonstration of successful end-user support.*Excellent written and oral communication skills in English.Equivalent education/experience will substitute for all minimum qualifications except where there are legal requirements such as license/certification/registration.Desired*BS in Computer Science, ACMS, Informatics or related field;*1 year work experience in system administration and IT support;*Experience programming in C, Perl, Python and/or SQL;*Experience directly supporting end users in a heterogeneous computing environment;*Experience administering desktop computers running the Microsoft Windows 10 operating system in a networked (LAN) environment;*Strong troubleshooting and problem-solving skills and ability to apply these skills to both hardware and software-layer problems;*Experience with achieving hardware and software problem resolution with third-party vendors;*Ability to successfully work in an environment of routine tasks of varying complexity while maintaining progress in long-term projects;*Experience using Unix, Linux or other Unix-like operating system (Red Hat Enterprise Linux, CentOS Linux or Fedora Core preferred);*Experience using Apple Macintosh OS X;*Experience with Perl, Python, Visual Basic, Powershell, or other Unix/Linux and MS Windows scripting languages;*Experience with XML, YAML or JSON;*Experience using the Microsoft Office program suite;*Experience using LaTeX;*Experience with S-plus, Stata, SAS, MATLAB, R or other statistical and mathematical programs;*Education can substitute for experience;*The ideal candidate will possess excellent interpersonal and customer service skills, good organizational skills, and good verbal and written communications skills.Application Process:The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.