The Janis P. Bellack Library is the library for the graduate health sciences programs offered at MGH Institute of Health Professions. The Bellack Library is a solutions focused, collaborative and dynamic work environment that supports the research and education of over 1700 students and over 100 full time faculty.
The successful Library Assistant is energetic, friendly, and service-oriented staff member who welcomes the opportunity to engage in a broad range of activities. The Library Assistant is a core member of the Library and Instructional Design team who performs many support activities involved in operating a library, including:
Outreach and engagement - coordinating and promoting upcoming events, workshops, and learning opportunities, registering and communicating with participants, and distributing evaluations, coordinating the library's social media calendar, producing social media content, actively seeks out collaborations with student groups for events, develops monthly thematic library displays
Access Services - collection inventory, collection access improvements, checking materials in and out with users, running circulation reports, contacting overdue borrowers and retrieving overdue materials, copy cataloging and preparing new materials to circulate.
Course reserves -assembling course reading lists, identifying library materials, soliciting reserves from faculty, entering reserves into the library management system, and returning personal copies to faculty
Information Services - staffing the help desk and chat reference app, monitoring Ask a Librarian email, answering frontline questions when possible and referring users to librarians when more expertise is needed; checking quality of online resource guides
Collecting and presenting data and statistics - includes library statistics for submission to various agencies, assessment statistics from events and workshops, and also collection, web usage, and user experience data
Office management - ordering supplies, timekeeping, and communicating with Campus Services about facilities issues
There will be many opportunities for growth within these responsibilities according to the employee's interests and abilities. Desired qualities include flexibility, problem solving, and openness to new challenges. The Library Assistant actively contributes to the MGH Institute of Health Profession's efforts to foster a diverse and inclusive campus community.
30% Outreach and Engagement 20% Access Services 15% Course Reserves 20% Information Services 5% Keeping data and statistics 5% Office management
Bachelor's degree required or five or more years' experience working in an office environment.
Some experience working in an academic library desired.
Event or program planning experience desired.
Demonstrated ability to create attractive and engaging social media content desired
Skills, Abilities, Competencies Required:
Administrative Skills - Excellent communication and interpersonal skills; customer-oriented. Ability to effectively handle multiple tasks and frequent interruptions. Good organizational skills and attention to detail.. Must be able to function as a team player and be willing to take on additional duties as requested.
Technical Skills - Facility with personal computers and related software applications including MS Word, Excel, PowerPoint, and Outlook, as well as social media platforms.
Physical Capabilities - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be mobile; use hands to finger, handle or feel objects, tools or controls; and communicate orally. Specific vision abilities required by this job include close vision and the ability to adjust focus.
EEO Statement The MGH Institute of Health Professions is an equal opportunity employer and is committed to enhancing the diversity of its faculty and staff. We welcome nominations and applications from individuals who would bring diversity of experience, thought and practice to the Institute's research, teaching and clinical missions. Applications from protected veterans and individuals with disabilities are strongly encouraged. Partners Healthcare System Inc. is acting as an Employment Agency in relation to this vacancy.
Internal Number: 3097628-1435_1562702448
About MGH Institute of Health Professions
MGH Institute of Health Professions, founded by Massachusetts General Hospital in 1977, is an innovative and independent graduate school in Boston that is a member of Partners HealthCare. A progressive leader in developing comprehensive models of health care education, the MGH Institute prepares advanced practice professionals in the fields of nursing, physical therapy, occupational therapy and communication sciences and disorders through a distinctive combination of academic study, clinical practice, and research. More than 1,200 students are enrolled in graduate level and certificate programs, with an increasing number of courses available online. The Institute is accredited by the New England Association of Schools and Colleges (NEASC).