The University of Southern California (USC) has established the IMAGINE Program which consists of HCM optimization efforts within Workday and financial transformation. Â The financial transformation project includes the deployment of Workday Financials which covers our academic enterprise as well as our hospitals. This program is critical to USCâs overall goals to improve administrative efficiency. Workday Financials will be paired with the existing Workday HR and Payroll solutions implemented in 2013. Â
We are currently seeing a Business Analyst â Business Lead Support to join our HCM Optimization and Workday Financials deployment program team. The Business Analyst â Business Lead Support will be responsible for supporting the business lead team. This includes developing requirements, analyzing data, conceptualizing designs, and recommending business processes in support of core organizational functions for the university. Other duties include: scheduling meetings, collaborating with a broad range of business partners and stakeholders, including students, faculty, and staff as well as effectively documenting future-state processes, testing the effectiveness of developed solutions, and enabling the adoption of new business processes through training support.Â
ITS is committed to providing information technology services and support to the university. ITS provides essential, university-wide services such as:
â¢Â Â Â Enterprise information systems â¢Â Â Â University wired and wireless networks â¢Â Â Â Educational Technology â¢Â Â Â Research Computing â¢Â Â Â IT Security
This is a fixed-term position with an anticipated end date of December 31, 2021. Please note that this full-time role is eligible for benefits, including medical, dental, and vision plans.
What Youâll Do:
â¢Â Â Â Collaborates with a broad range of business partners and stakeholders, including students, faculty, and staff. Utilizes leading practices to effectively anticipate, analyze, and articulate problems, evaluate and document problem alternatives, manage constraints, and suggest interim and long-term solutions â¢Â Â Â Works to mitigate risk while owning tasks, resources, and changes. Supports the release management process by anticipating risks. Produces required project analysis documentation (e.g. business requirements, scope matrices, use cases, future state proposals, user acceptance technology [UAT] plans) â¢Â Â Â Build, designs, and delivers solutions that meet customer needs and expectations. Participates in user research to gain understanding of customer and stakeholder pain points, challenges and needs â¢Â Â Â Develops requirements, conceptualizes designs, and effectively recommends business processes in support of core organizational functions for the university. Communicates and presents recommended improvements and solutions to business processes and decision-making rationale. Delivers engaging experiences that balance customer needs, business goals, and technical realities by working collaboratively across the organization, with fellow analysts and others (e.g., user experience researchers, product managers, designers, developers). Engages with technical teams to profile applications and services, and identify interdependencies or complementary designs. Work with project team members and consultants to configure the application â¢Â Â Â Aids the cultivation of an inclusive environment and a culture of trust and transparency, sharing information broadly, openly, and deliberately. Builds and maintains collaborative relationships with diverse groups of peers, team members, and leadership. Actively embodies ITS values and behaviors (e.g., accountability, ethics, best-in-class customer service) â¢Â Â Â Collaborates with team members and management, implementing effective solutions to support the Product Strategy and Design departmentâs vision. Maintains currency with technology, standards, and best practices. Supports process improvement efforts within the team and across the ITS organization â¢Â Â Â Perform other duties as assigned or requested. The university reserves the right to add or change duties at any time
The Must Haves:
â¢Â Â Â Bachelorâs degree in business administration, organization development, communication or related discipline â¢Â Â Â 2 years of business analysis experienceÂ â¢Â Â Â Experience conducting or facilitating requirement-gathering interviews or sessions.Â â¢Â Â Â Experience utilizing analytics tools to measure results of user-centered products, documenting success, presenting opportunities, and supporting decision-making â¢Â Â Â Proficiency in Microsoft Office tools and applications. â¢Â Â Â Experience developing test strategies and plans, using widely accepted test methodologies or frameworks and proven analytical and problem-solving skills â¢Â Â Â Experience working with functional groups, utilizing time management and prioritization skills to make efficient, logical decisions in a rapidly-changing environment â¢Â Â Â Excellent written and oral communication skills, with experience presenting technical topics in a business-oriented fashion to non-technical audiences â¢Â Â Â Proven experience establishing strong working relationships with a wide range of team members and clients, utilizing clear and effective functional documentation skills
The Nice to Haves:
â¢Â Â Â Bachelorâs Degree â¢Â Â Â 3-5 years of business analyst experience focused on large enterprise software projects or support â¢Â Â Â Some experience working within a Higher Education and/or Health Care industry â¢Â Â Â Experience with USC faculty systems including FSMS and FAM â¢Â Â Â Experience with Workday or other Financial ERP solutions through on-going support or deployment
USC benefits include a choice of retirement programs, 12 paid vacation days per year, 12 paid sick days per year, university holidays, a choice of medical and dental plans, and discounts to football games, basketball games, and other campus events.
Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 2 years
USC’s Viterbi School of Engineering has been one of the economic engines in Southern California and a vital hub in the California economy. The technical innovations and ideas generated by the Viterbi faculty and research community have resulted in countless innovations, many becoming the foundations for new companies, products and services. The thousands of students graduating each year bring new ideas and vitality to companies in California and beyond. With an annual research budget exceeding $205M each year, more than 46 research centers and institutes, more than 180 faculty members, 7,800 students and over 60,000 impassioned alumni world-wide, the Viterbi School is addressing some of the world’s great challenges.