Position Purpose: The Test Proctor in the Academic Support Center (ASC) will support learning by providing coverage at the front desk of testing services. The Test Proctor is the primary proctor in the ASC testing center, ensuring that exams are administered meeting the students' approved ADA accommodations and/or the testing specifications designated by the instructor, while maintaining academic integrity.
Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University.
Upholds the Mission Statement: Aurora University an inclusive community dedicated to the transformative power of learning.
Handle confidential information with tact and discretion.
Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned.
Essential Job Functions:
Provides high quality customer service, reception, and assistance for all student and visitors to the Academic Support Center (ASC).
Proctors tests ensuring a secure testing environment and academic integrity.
Works directly with the Director of ASC concerning ASC policies, testing procedures, potential test accommodations, and the handling of test materials.
Maintains security of all testing materials at all times.
Ensures students comply with all department testing policies.
Reports cheating and potential academic integrity immediately.
Serves as a reader and/or scribe, if required by testing accommodations
Recognizes a strict standard of confidentiality applies to any student receiving accommodations in connection with a disability.
When necessary, communicates with faculty members to confirm testing procedures and expectations.
Must be available to work morning shift (7:45am – 12:30pm) or afternoon shift (12:30pm – 5:15pm). Extended schedule required during finals week.
Essential Job Requirements:
High school diploma; some college coursework preferred.
Customer service and general office experience, preferably in an educational setting.
Computer proficiency (Outlook, Word, Excel, Colleague, WebAdvisor)
Excellent interpersonal skills, including the ability to (a) listen with empathy and respect, (b) communicate clearly, and (c) convey courtesy, patience and a desire to help.
Ability to establish and maintain effective working relationships with staff and faculty, characterized by cooperation, attention to detail, flexibility, reliability, efficiency and personal responsibility.
Ability to follow established procedures closely.
Ability to exercise judgment and composure when faced with an unexpected situation or an uncooperative or dissatisfied student, staff or faculty member, deferring to the director when appropriate.
Standing/sitting; filing; moving about testing room around table and chairs
Ability to sit or stand at desk.
Ability to move about ASC, testing room and library.
Ability to bend, stoop, and use stairs.
Ability to use computer and general office equipment.
Aurora University is an Equal Opportunity Employer and is committed to becoming a model university of the 21st century. Toward this effort we are determined to have a faculty, staff, and student body reflecting the cultural demographics of the greater Chicago area.
Aurora University (AU) is an inclusive community dedicated to the transformative power of learning. It is committed to helping students discover what matters and build their life around it.
AU is a private, nonprofit, independent university accredited by the Higher Learning Commission. It offers more than 45 undergraduate majors — such as nursing, social work, business administration, criminal justice and psychology — and a wide variety of master’s and doctoral degrees that include social work and business administration. Degree programs are grounded in real-world experiences and are led by experienced, dedicated faculty members, nearly 140 of whom are full-time. The student/faculty ratio is 18:1.
Almost 6,000 undergraduate and graduate students take classes on two main campuses — Aurora University in Aurora, Illinois, and George Williams College in Williams Bay, Wisconsin — as well as the nearby Orchard Center in Aurora and the Woodstock Center in Woodstock, Illinois. Online classes are also available. The Aurora University campus is located 40 miles west of Chicago.
AU has 24 NCAA Division III teams competing in the Northern Athletics Collegiate Conference, Midwest Lacro...sse Conference, Midwest Women's Lacrosse Conference and Northern Collegiate Hockey Association. About 700 student-athletes compete in sports. AU has a rich history and tradition of success across the spectrum of sport offerings. From conference championships to NCAA Championship appearances to academic awards and community service, student-athletes and staff continue to bring excitement and a sense of pride to Aurora University and all of the Spartan fans across the country. At AU, we firmly believe that intercollegiate athletics should promote the character development of participants, enhance the integrity of higher education, and promote civility in society. Toward these ends, we strive to adhere to fundamental values such as respect, civility, honesty and responsibility. Student-athletes and staff are always expected to operate with the principles of sportsmanship and ethical conduct in mind.
Founded in 1893 in Mendota, Illinois, as Mendota Seminary, the institution soon changed its name to Mendota College. By 1911, it had outgrown its facilities and the following year changed its name to Aurora College and moved to Aurora, where its students could take advantage of a thriving business environment and easy access to Chicago. In 1985, Aurora College changed its name to Aurora University to better reflect the magnitude of its academic offerings. Seven years later, Aurora University and George Williams College traditions blended when the two institutions entered into an affiliation agreement that paved the way for a merger eight years later. In 2010, the Woodstock Center opened to meet the needs of students in McHenry County and surrounding communities.