Research - Laboratory/Non-Laboratory, Staff/Administrative
The Department of Laboratory Medicine serves as a regional resource for clinical laboratory services required for patient care, research and educational programs in laboratory medicine. The department currently employs 900 people who work at the award-winning University of Washington Medical Center (ranked among the top medical centers in the United States as rated by U.S. News & World Report), Harborview Medical Center (the region's only Level I Trauma center, known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD CARER, and mentally- and medically- vulnerable populations.), and many other clinical and research facilities in the area. The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement and natural beauty. The Laboratory Medicine department has an outstanding opportunity for a full-time Specimen Processing Supervisor. The person in this role will perform tasks including but not limited to; supervise and coordinate the Hematopathology Specimen Management Team; understand and know the workflow, processes and procedures associated with specimen intake and distribution; be able to perform all functions of the Hematopathology Clinical Laboratory Technician (CLT series); responsible for great customer service/patient care; interview and train new employees; assign and schedule work; schedule leave requests; provide feedback for annual performance evaluations and act upon disciplinary action when needed; responsible for coordinating operational functions within Specimen Management and between other laboratory divisions and clinical services; support Laboratory Medicine goals; evaluate and improve service efficiency and effectiveness through activities such as participating in problem-solving; demonstrate support for policies; share expertise and contribute to project work and committees; use provided software programs to provide data and perform CLT functions to include but not limited to electronic health record, laboratory information system, and Microsoft Office; participate in performance improvement activities and supports the hospital in meeting Clinical Laboratory Improvement Amendments (CLIA) and College of American Pathologists (CAP) accreditation standards; adhere to divisional, departmental and organizational procedures and policies.General Duties:Evaluate employee performance and provide feedback for annual performance evaluations.Plan additional/remedial training policies and procedures.Comply with requirements of accreditation and regulatory agencies.Participate in interview and selection of applicants.Supervise the overall operation of Specimen Management Team.Manage schedules and approval responsibilities of employee leave requests, overtime, schedules, attendance, etc.Supervise detection and correction of errors by monitoring and reviewing by using hc1 or any other feedback mechanism provided.Troubleshoot and report on issues or concerns from other laboratory divisions or hospital staff through hc1 or other reporting mechanisms, e.g., Quality Improvement tracking, Incident Reports, or Patient Safety Network (PSN).Audits deletion of patients charges.Works with lab's ordering/inventory personnel for appropriate inventories and establishes levels of Specimen Management supplies.Works with leadership to review and update procedures, policies, and job aid in Media Lab.Participate in inspections and surveys, including but not limited to CAP (College of American Pathologist) and Biopharma audits.Support service and Lab Medicine goals, service efficiency, and effectiveness through such activities as: participating in problem-solving, demonstrating support for policies, sharing expertise, and contributing to project work and committees.With Manager input, develop goals and objectives; work with staff to achieve the objectives.Perform corrective action to include but not limited to investigation, follow up, and monitoring as needed on violations of procedure and policies in a timely manner.Ensure employee competencies and certifications are up to date.Acts on staff performance to meet the standard and immediately address issues.Regularly communicates with staff individually and in groups through in-person rounding.Meets with staff, researchers, developmental staff and SCCA Pathology to resolve issues.Develop and present Specimen Management Dashboard to director.Problem solve faculty and client concerns.Maintains professional and ethical behavior as a role model to staff.Performs other related duties as required.Minimum Requirements:Two years of college-level science in an applicable field AND one year of experience as a Specimen Processing Technician Lead, OR High School graduation or GED Certification AND two years of clinical laboratory experience in a Clinical or Public Health Laboratory, OR equivalent education/experience.Additional Requirements:Obtain state of Washington certification as a Health Care Assistant Level A within sixty days of employment date or equivalent education/experience.Desired: Working experience in a major medical hospital laboratory.MA-P (Medical Assistant-Phlebotomy) certification. Working experience with laboratory information system.Proficient in Microsoft Office.Ability to communicate effectively, both verbally and in writing.CONDITIONS OF EMPLOYMENT:It may be necessary to work in other Department of Laboratory Medicine locations in order to meet patient service requirements, i.e. UWMC, HMC, CHRMC, Fred Hutchinson Cancer Research Center, UWMC-Roosevelt, etc. This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.