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As the region's only Level I Trauma center, Harborview Medical Center is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
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Harborview Medical Center’s Palliative Care Clinic has an outstanding opportunity for an 80% FTE (32 hours per week, 4 days per week (the clinic business days are Monday thru Friday), Day shift, Registered Nurse- Case Manager/Coordinator (RN2).
The Palliative Care Clinic at Harborview serves a diverse population of patients experiencing serious illness and their families. The Palliative Care Clinic RN Case Manager is responsible for the care management of patients as they move both across the care continuum and along their disease trajectory.
The Clinical Nurse Coordinator with the Palliative Care clinic will be responsible for: In addition to responsibilities related to the day-to-day operations of the palliative care service, this position serves as a palliative care resource to patients, families, and members of the health care team. Clinical work is performed with general independence and decision-making responsibility in accordance with palliative care clinical practice guidelines and scope of practice, the patient’s attending physician, and the medical director for palliative care. Guidelines include general policy procedures and practice guidelines established by the department and Harborview Medical Center as well as appropriate professional and technical manuals. This position is responsible for the nursing management of patients seen in the Palliative Care Clinic. As the Clinical Nurse Coordinator (CNC) for the Palliative Care Service, this position is responsible for monitoring the flow of the Palliative Care Patient while in the clinic. CNC manages some Palliative Care Service patients’ care independently (under the supervision and consultation of the Palliative Care Attending and the Medical Director), performs patient teaching regarding palliative care as needed, and gathers patient information. CNC will assist with the triaging of phone calls for patient and caregiver concerns, referring providers offices and assist team coordinators with scheduling (including the inpatient Palliative Care Service at Harborview as patients transition from inpatient to outpatient), as well as working with outpatient clinicians to carry out the patient’s palliative care treatment plan. The nurse is knowledgeable in meeting the physical, social, psychological, cultural, and educational needs of patients and caregivers. This position assists with coordination and placement of palliative care patients in the outpatient setting (e.g. hospice, adult family homes, etc.) and processing complex durable medical equipment referrals. In conjunction with other members of the palliative care team, including the director, this position shares responsibility for providing palliative care clinical education and support to physicians, nurses, social workers, chaplains, and others as requested. CNC may also be asked to participate in the development of patient and caregiver educational materials and other activities to support and promote high quality care for patients and families. CNC will be expected to support quality improvement projects in palliative and end of life care conducted by the palliative care service.
SCHEDULE: 80% FTE (32 hours per week), Day Shift, Monday through Friday from 8am to 5pm. Days of the week could be Monday-Thursday and hours such as 8:30-5:00.
LOCATION: Harborview Pat Steele Building, Maleng Building, Harborview Medical Center - Inpatient floors (First Hill Campus) May include at home visits
MINIMUM REQUIREMENTS: 2 years nursing experience working with people at the end of life. Current BLS AHA Health Provider card. Obtains certification as a hospice and palliative care nurse within two years.
STRONGLY DESIRED: Previous experience with telephone triage, symptom management Certification in ELNEC preferred Interest in providing peer support to colleagues
SKILLS & QUALIFICATIONS: Effective interpersonal skills, leadership skills, and clinical expertise in the care of patients with a life-limiting illness. Knowledge of palliative and end of life concepts, best practices, and quality measures Interest in providing evidence-based palliative care Proficient in supportive counseling and assessment for at-risk behaviors. Ability to work under pressure, prioritize, and multi-task Ability to problem solve Competent in telephone triage and assessment Competent in basic computer skills Strong communication skills Demonstrates behaviors that are consistent with the Clinic’s Mission and Values, and that reflect excellent customer service. Works well with team members toward a common purpose; reinforces the efforts and goals of the work group. Ability to navigate an inpatient setting to facilitate outpatient palliative care referrals and provide a warm-handoff for admitted patients at Harborview. Demonstrates flexibility in schedule and assignments in order to meet the needs of the department
LEGAL REQUIREMENT: An active Registered Nurse license in Washington State.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.